DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.
Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.
3 – 6 months contract with possible extension.
*Administer Pardot, including the management of system upgrades, sandbox, and releases.
*Respond to issues, change requests, and other administrative needs of Pardot end users.
*Become closely familiar with DISQO’s Marketing and Sales business processes and cross-functional operations.
*Create and manage Marketing reporting leveraging Pardot and Salesforce Datasets.
*Develop internal relationships with business stakeholders.
*Develop Pardot administration documentation.
*Handle all basic administrator functions including user account maintenance, reports, dashboards, workflows, and other routine tasks.
*Complete regular internal system audits.
*Understand the dynamics between Salesforce, Pardot, Marketing Cloud, Salesforce Inbox, Engage and other Salesforce tools and create connections between them to ensure clean and automated data flows that meet end-user business needs.
*Onboard new Salesforce Inbox and Engage users.
*Problem solve sync errors as sync errors can originate from either platform and require investigation in both systems.
*Configure new external partners to the Pardot system, writing necessary connectors that are native or using integration tools such as Zapier.
*Maintain deep knowledge of upcoming Pardot Releases as Pardot is consistently rolling out new tools and phasing out old ones.
*Responsible for correcting any data issues within the system and keeping the application up to date, including system upgrades.
*Collaborate with IT and Salesforce Administrators to perform data de-duping and clean-up procedures, including data migrations and mass data uploads.
*Work with internal stakeholders to identify, represent and communicate key business metrics.
*Coordinate with IT on Okta integrations and user support of Okta to Salesforce ecosystem integrations.
Skills, Knowledge, and Abilities:
*2+ years of experience with Pardot administration is required.
*Pardot certification is required.
*2+ years of experience with Salesforce.com is required. (Salesforce Admin certification preferred)
*Experience with B2B Marketing Analytics (B2BMA) and Analytics Studio required/Tableau
*Experience building reporting with a Pardot data set for a marketing team
*Deep knowledge of Engage and Salesforce Inbox administration
*Strong understanding of the Salesforce.com platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
*Ability to work independently to meet project requirements with minimal supervision
*Ability to present ideas and information in multiple groups
*Flexible and adaptable in a changing environment
*Ability to effectively communicate verbally and in writing
*Demonstrated coordination and organizational skills
*Excellent problem-solving and analytical skills
*Consistent ongoing knowledge acquisition in Pardot (and other systems or technologies)
*Experience with Salesforce Marketing Cloud preferred
*Strong HTML and CSS skills preferred
DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.
DISQO is a consumer insights platform that offers products that connect insights about what people think and do across brand experiences and consumer journeys. Connecting brand sentiment and outcomes from a single source, DISQO enables clients to more deeply understand their customers and create a competitive advantage. DISQO’s platform is built on complete, permission-based consumer data. Founded in 2015 and headquartered in Los Angeles, CA, DISQO is recognized as a fast-growing technology firm and a great place to work, now with 300 team members.